Need support with your UK ETA application? You’ve come to the right place. The Help Center at Evisa Registry is designed to answer all your questions, guide you through our services, and resolve any issues — quickly and efficiently.
Whether you're applying for the first time, checking your application status, modifying details, or cancelling your submission — our Help Center offers comprehensive assistance for every step of your ETA journey.
Explore the topics below to find fast answers and expert support:
Get step-by-step help with completing your UK Electronic Travel Authorization (ETA) application. Learn what documents you need, who’s eligible, how long it takes, and how to fill the form correctly.
Already applied? Use our Check Status feature to track your application in real-time. Understand what each status means and how long it typically takes for approval.
Need to update a mistake or change details? We help you correct your UK ETA application before it’s processed. Modify passport numbers, names, travel dates, and more.
Change of plans? Use our Cancel Application service if your ETA is no longer needed or if you’ve submitted a duplicate. Learn how to cancel before it’s too late.
What is a UK ETA?
A UK ETA (Electronic Travel Authorization) is a digital entry permit required for citizens of eligible countries to enter the United Kingdom for short stays.
How long does it take to get a UK ETA?
Typically, 1–3 business days . Some approvals are faster, but always apply at least 1 week in advance.
How much does the ETA cost?
The total fee is $49 USD , which includes the UK government charge and our service fee. No hidden costs.
How will I receive my ETA?
Once approved, your ETA will be sent to your email . It’s electronically linked to your passport — no printed document is needed.
How do I contact support?
Email us anytime at [email protected] — our team is available 7 days a week to help.
If your question isn’t covered on our service pages or FAQs, you can reach out to us directly. We offer personalized assistance for:
Email: [email protected]
We typically respond within 24 hours (faster during business hours).
To make it easier for you, we’ve grouped our Help Center support into four main categories:
Category | Description |
---|---|
Application Help | Assistance with submitting a new ETA application, document uploads, and eligibility questions. |
Status & Updates | Help checking your application status or understanding what it means. |
Modifications | Guidance on changing personal details or resubmitting a corrected application. |
Cancellations | Information on canceling your ETA request and understanding refund options. |
Most rejections happen due to minor errors like incorrect passport numbers or names. Our team can help you fix these — just ask early.
Don’t wait until the last minute. Apply at least 7 days before travel for the best chance of on-time approval.
All notifications are sent via email. Check spam/junk folders to avoid missing ETA approvals or modification requests.
Save the email receipt and reference number. You’ll need it for checking status or requesting support.
We know UK immigration policies inside-out and are here to support you.
Your personal information is protected with end-to-end encryption.
We prioritize urgent requests and respond to most emails within 24 hours.
We’ve helped thousands of travelers successfully obtain their UK ETAs.
Need to start your UK ETA application, track your status, or make a change? The Help Center is your trusted guide.
Still have a question?
Email us at [email protected] — we’re always happy to help.